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Since the MyFord Touch introduction in 2011, some Ford owners have experienced problems. This workshop offers a way to reboot and reset the system.
This is a general system “reboot.” This procedure varies from what is suggested in the Owner’s Manual, but it accomplishes the same thing. Both procedures require the owner to open things up to remove and replace things… but with this process, it seems a little easier to do.
I work with people every day with the Ford Sync system. I have discovered there are a number of people with issues with their Ford MyFord Touch system. The MyFord Touch was offered in some of the 2011 and 2012 Edge, Explorer and some Focuses. By the 2014 Model Year it is also in the F-150, the Super Duties, C-Max, Mustang, Fusion, and Taurus. The Sync system uses Bluetooth to allow your phone to “project” its functions through the vehicle. Bluetooth is what it is – a low-power short-range way to connect devices wirelessly. Often the system can get out of phase and cause connection problems. Here’s what you can do to set things back to normal…
Doing the manual reboot (by temporarily removing the black battery cable clamp) may result in the radio resetting to AM, or the clock resetting to 12:00, but those items can be easily reset. Just go to the Settings button, then select “Clock” from the tabs on the left side of the screen to find and reset the clock information.
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